Help & Support

Everything you need to use the Integrated Real Estate Transparency Platform — from first visit to advanced analytics, alerts, the AI Agent, and the Open Data API.

37 topics available

Getting started

Market data

Projects & developers

Insights & analytics

AI & Open Data

Your account

Administration

FAQ

Still need help?

AI Agent — ask free-form questions about market data or DLD services at /ai-agent. Available in English and Arabic, 24/7.
DLD Customer Happiness Centre — call 8004488 (within UAE) or +971 4 222 2253 (international).
Dubai REST app — official DLD services on iOS and Android.
Technical documentation — architecture, API reference, and runbooks ship in the repository's docs/ directory for DLD technical staff.

Help & Support

Getting started

What is IRETP?

Finding your way around

Language, currency, and RTL

Accessibility

Market data

Dashboard & market charts

Interactive map

Transactions browser

Price index

Rental index & yield calculator

Mortgage market

Projects & developers

Projects database

Developer scorecards

Beneficial ownership

ESG & green buildings

Insights & analytics

Analytics — Slice & Dice

Zone comparison

International benchmark & GRETI

AI & Open Data

AI Agent

Open Data API

Your account

Registering & signing in

Watchlist

Alerts — the 6 types

Privacy & your data (PDPL)

Administration

EWRS — Early Warning Risk System

Escrow monitoring

Developer rating administration

Content management (CMS)

Audit trail

Microsoft Fabric / OneLake status

FAQ

How fresh is the data?

Why won't the AI Agent tell me what to buy?

Are the figures official?

Can I embed a chart in my own site?

How do I stop emails?

Which browsers are supported?

Who can access the Administration section?

I found wrong data — how do I report it?

Still need help?